About us

About Forget Me Not

Forget Me Not Home Services Ltd was founded by Karen Francis, after she had worked within the care industry for 15 years.  With experience in the fields of learning disabilities, mental health and care of older people. The business was founded in 2008, had its name changed to Forget Me Not in 2011 and received CQC approval in 2012.

When the company first started, Karen was working on her own and since then she has developed small, local teams to work with customers in their own homes. All of our customers know who will be supporting them each day and there is a senior staff member allocated to each customer as a liaison and to provide continuity of care. All of our staff are provided with a work mobile phone and the telephone numbers of the care coordinator. Allocated seniors are recorded in the care plan so that customers are always able to get in touch with someone, even when the office is closed. All our staff members are DBS checked, fully insured and provided with on-going training .

The services that we provide include:

  • shopping
  • personal care
  • appointments
  • form-filing
  • light housework
  • sleepovers
  • medication collection and prompting
  • meal preparation
  • dog walking
  • laundry
  • looking after empty properties when service users are in hospital
  • liaising with families and outside agencies.

If your need is not listed above, please contact us to make an enquiry, as our service is tailored to each individual’s needs, and provided at the requested times.

The areas that we cover at the moment are:

  • Hadleigh
  • Bildeston
  • Capel Saint Mary
  • Wattisham
  • Monks Eleigh
  • Boxford
  • Dedham
  • East Bergholt
  • Brantham
  • Layham
  • Tattingstone
  • Stutton
  • Holbrook
  • Stratford St Mary
  • Holton St Mary
  • Higham
  • Manningtree
  • Lawford
  • Mistley

We will consider other areas in this vicinity.

Meet our amazing team - dedicated to providing exceptional home care services

Services

At Forget Me Not Home Care Services we provide professional home care support for individuals that need help with daily living activities, such as washing and dressing, and domestic tasks around the home.

We also provide assistance with form filling, as required, and will support attendance at any social or medical appointment outside the home.

We act as your extended family in bringing care to your home, engaging closely with each individual’s family and always providing an inclusive and personalised service to meet every client’s needs and preferences.

Services

At Forget Me Not Home Care Services we provide professional home care support for individuals that need help with daily living activities, such as washing and dressing, and domestic tasks around the home.

We also provide assistance with form filling, as required, and will support attendance at any social or medical appointment outside the home.

We act as your extended family in bringing care to your home, engaging closely with each individual’s family and always providing an inclusive and personalised service to meet every client’s needs and preferences.

Join Our Team

At Forget Me Not Home Services we strive in supporting people in the community to reach their identified outcomes through a person centred approach.

Would you like to be part of a friendly company that places value and respect for all at the core of everything we do?

If so, we need you…we are looking for kind and caring individuals who feel they have what it takes to join our team of excellent carers working within the community.  Please get in touch with us today by completing the form on our Join Our Team page. We look forward to hearing from you soon!

Join Our Team

At Forget Me Not Home Services we strive in supporting people in the community to reach their identified outcomes through a person centred approach.

Would you like to be part of a friendly company that places value and respect for all at the core of everything we do?

If so, we need you…we are looking for kind and caring individuals who feel they have what it takes to join our team of excellent carers working within the community.  Please get in touch with us today by completing the form on our Join Our Team page. We look forward to hearing from you soon!

What Our Customers Say

For the past 18months my mother has received care from Karen and her group of carers. They are kind, conscientious and caring and we know we can rely on them to visit my mum when they are due to.

Communication is great, and if there is ever a problem, we know they will contact us immediately. Also, they have taken on extra tasks and increased care with no problem, and always seem cheerful and happy to help.

I am a nurse, and having worked within the home care sector for almost 20 years, I am more than satisfied with the care my mum receives, and would not hesitate in recommending this care agency to anyone who asks."

Gill Gladwell RN

Forget-me-not Home Services have been looking after my mother for over two years. My mother is 91 years old and is suffering from a degree of dementia. The carers are all very kind and friendly and are extremely efficient, both in preparing meals and looking after the house. Above all they spend a good deal of time chatting to my mother which has helped her condition and given her the company she needs.

Mrs Francis has also been very helpful at times when my mother has been ill and has always managed to fit in with her needs with sleepovers and extra care. I am extremely satisfied with the care that is provided."

Susan